Reviews
“Their salesman explained all the system choices and answered all my questions and concerns so I could choose the right system. Their installation crew was very careful with my house and performed an excellent installation. The supervisor follow up explained all the app capabilities of the system.”
“Excellent service from the initial phone call to book an appointment to the end of service. Love how the company informed me of different payment options including payment plan availability. Our electrician was on time, courteous, and knowledgeable. He was professional, courteous, and experienced and did a He was professional, courteous, experienced and did thorough job diagnosing the issue. ensured everything was working properly after the repairs. He gave us peace of mind that the breaker switch box and grounded GFCI Outlets were in good working order. He was more than happy to answer any questions I had which were many. He was happy to switch out my light switch for a dimmable one even when I didn’t originally call for the service. He told us upfront of the cost and proceeded with the work. I would not hesitate to have work done by Mason Pro services if everyone provides the same exemplary standard of service and professionalism THANK YOU!”
“Mason technicians are great! Mack is excellent, very respectful and works fast! Would recommend!
I do have to say, as for Mason Pro Services the company, it would be really nice if they would offer discounts to Military/Veterans and first responders. We have both in our house hold and I was told it is not an offered, that was a disappointment.”
“Alfredo took the time to explain everything to me. He did a great job.”
“We had an unusual plumbing issue and called David from Mason Services to get a second opinion. He assessed the problem, made recommendations and was quite knowledgeable on the subject. We will definitely call him back when this needs to be fixed and for any other problems that arise.”
“There is a reason I continue to use Mason for all my AC maintenance and repair needs. The reason is the people, like Quentin who serviced our AC units today. Hard working, honest, attention to detail, great customer service with excellent knowledge of our AC units. He is just a great example of what I come to expect from Mason Services. There is no point in going anywhere else so pleased. Once again THANKS Quentin, hope we are fortunate to have you working on our AC in the future.”
“Wonderful service! The customer service team was transparent, quick to respond and friendly throughout the process. Dereck fixed our problem quickly and was incredibly kind in helping us navigate the AC related issues. We were very happy and will use the services again if needed.”
“Jeff very knowledgeable. I appreciate his openness and willingness to answer my questions. He’s also very quick at completing the tasks at hand.”
“Derek & Mike, the techs from Mason did a good job. They were on time and did a thorough job. There was a complete report on our system when the completed their work.”