Reviews


“Jim Emmons was very expert in analyzing and replacing a board which was a controller to refrigerant in the system. It is great to have the Trane air conditioner operational as we go in to the summer months!!!!!! Also everyone I have met from this company is very personable and easy to communicate with. Jim has been part of the team that services this AC for many years. Thanks!”
- Gerald K.

“Bryan was the person that always comes in for maintenance of our AC unit. This time he also came in to replaced the contactor for the condenser. He did a wonderful job, was very quick and efficient.”

- Richard K.

“Jeff did an excellent job. He let me know when he expected to arrive, was polite and thorough. He made sure that the wiring issue I had was not impacting the the functionality of my AC unit. He answered my questions and offered follow-up information via the office. Jeff left a good impression of your company. Thank you!”

- Carol M.

“Christian was super nice, on time in fact early, was upfront with quote, completion time. The finished product was exactly what we asked for. To finally get great customer service from a company during these times was a breath of fresh air. Would totally recommend.”

- Kelly H.

“Technician is always friendly, courteous, and very knowledgeable. He performed his job and then explained how everything was working. He recommended your service plan, which I’m thinking about.”

- Russell J.

“I highly recommend Mason Pro Services. It was a positive experience from the onset of scheduling the appointment to completion of the task/repair. The scheduling department was friendly and accommodating to my schedule needs. Stevie, the technician, was knowledgeable, professional, and friendly. He explained the task/repair and what all was involved. He did not rush the job and he followed through to ensure task/repairs were complete and satisfactory. It’s comforting to know that there are honest, hardworking people that take pride in their work. Kudos to the team at Mason Pro Services.”

- Rebecca F.

“The technician arrived when he said he would. He worked quickly to determine the extent of the repair/replacement. Turned out the work to be done was not as extensive as originally believed. The final bill was below the estimate. I am very pleased with the Technician’s professionalism and friendliness. The whole process went smoother than I was expecting. I will be using Mason Pro Services any future projects.”

- Keith H.

Need HVAC Service?

Contact the experts at Mason Pro Services.

Call us at 602-680-5086!