“We love Joe Calo! He has been our Comfort Consultant since we moved to Sun Lakes 9 years ago. Thank you Joe and Mason Pro Services. Our go to for heating/cooling, plumbing and electrical.”
“It was a lucky day for us when we contracted with Mason. Our Trane A/C decided to malfunction leaving us with no air smack dab in the middle of an Arizona summer. Through our friend Jim E. (a Mason employee) we made the call, met with the greatest sales rep Joe Calo and within 24 hrs the ball was rolling to proceed with a new Trane system. Installation was immediate, the system was in stock & our install team (Ron, Riley & Frederick) worked tirelessly, professionally & courteously to get the job done. Mason is a customer-centric organization which operates like a well-oiled machine. Our 1-week followup was handled skillfully by Dion & Jessie who know more about A/C than anyone could fathom. Warranty plans are phenomenal, office staff was efficient and we thank Mr. Mason for the high standards he has instilled in his team. Certainly, entrusting Mason Pro Services, was the best decision.”
“I called early morning with a water main break, so no water. They told me that they don’t have anyone available until afternoon but they would try to move some things around. Within 5 minutes, I get a call back, David is on his way and will be there in 30 min. David shows up ~15 minutes later and fixed the leak in ~20 minutes. Bamm! I have water again.
I had been calling everywhere with no luck. I went from no water to problem fixed in an hour once a got ahold of Mason. You just don’t find great customer service AND quality workmanship like that anymore.
Thank you David and Mason Pro Services, you will definitely be the first call I make next time.”
“Installed new outdoor fan and light fixture. Very knowledgeable, professional, and work area was well cleaned when they left. Would definitely recommend!”
“So glad we chose Mason Pro Services . Jim E is awesome. Very professional, explained items in detail I could understand. Will definitely be using Mason again!”
“I took my chances and Googled a sewer jetting company and Mason Pro Services popped up. I gave them a call and within moments David was scheduled to go out! David performed professionally and quickly, keeping me in the loop at all times, and even provided photos of the sewer line issues! The ladies in the office were also very professional getting all the required information the first time. Seriously, a no brainer here… if you have plumbing issues, call Mason Pro Services- they were excellent!!! I will be using them again!”
“Jim Emmons earns 10 out of 10. He performed maintenance cleaning & technical service on two Trane units. He answered every question helpfully. I enjoyed speaking with him. He has been doing this got 34 years and has kept up with technology! I will ask to have him assigned to my home in the future! Mason’s has been reliable for all the years they have serviced my home!”