Reviews


“Excellent service provided by Mason Pro Services. Quentin Davis was very knowledgeable and professional. Treated us very respectfully. We had previously called another company who had excellent rating since our Thermostat was not working. They installed new one during summer so it was set on cold and it was working fine. During winter we try to switch it to hot and it was not working so we call them again. They came back and could not figure it out. That time they told us that the one they install will not work with our system and we have to call them every time when we have to switch form cold to hot or vis versa to switch the wiring. They did not mention that when they install it. Something did not seems right since so I call Mason Pro. Well Quentin came and already fixed that issue. Now the same thermostat is working on both right from the unit. He was very honest. I am glad that I called them for second opinion. They will be now my go to place for any AC repair needs.
Please keep up the good work.
Thanks”

- B D.

“Aaron was at my home today to perform annual maintenance on my hot water heater (the one he installed a few years ago). He is an expert plumber and as always, completed the work quickly and thoroughly. He has done multiple jobs for me over the years. I always request him, if he’s available.”

- Nikki C.

“Mike Clifford is terrific. Knowledgeable, with good communication skills & very efficient.
This is his 3rd visit to our home which we have now occupied for 15 months.”

- Ron P.

“Friendly and efficient staff. Lots of notifications and reminders of service date/time and when tech is en route. Alfredo, the technician, was very knowledgeable and helpful. Have been using Mason Pro Services for 11 years and will continue to do so.”

- Kathryn P.

“Both Jeff and Hunter were outstanding in handling our electrical emergency. I can’t say enough of how they approached the situation. Great guys.”

- Robert K.

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend Mason to everyone.”

- Patricia W.

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend using Mason to everyone.”

- Patricia W.

“We highly recommend Mason Pro Services! We needed a new heating air conditioning unit so we immediately called Mason Pro Services as we had used them in the past and knew they were an honest, efficient company with an A+ rating with BBB. We requested that Challen come to our home to help us decide exactly what we should get. He is great to work with as he is friendly, professional, knowledgeable, and doesn’t try to push you into something more expensive. He thoroughly measured and looked at our whole situation. He noticed that we had replaced our windows with ones that were more effective at keeping the heat and cold out, and that from his measurements, we would need only a 4 ton unit, not the 5 ton we had previously.

The new unit was put in by a great crew Garret and Rayshawn who were very friendly, efficient, cleaned everything up and soon had the new unit working perfectly. Dion came a few days later to made sure everything was still working correctly and to train us on the new thermostats. Challen stopped by both times to make sure we were happy with every thing. We were very pleased with everyone’s work and highly recommend them for HVAC systems and also plumbing as we recently used them for a hot water heater!”

- Kathryn C.

Need HVAC Service?

Contact the experts at Mason Pro Services.

Call us at (602) 680-5086!