Reviews


“Bryan was at the start of the time frame. He told me all the work to be done, problems he found and went over the final bill asking if I had any questions. Bryan was helpful and professional on all matters of the maintenance visit.”
- Lawrence H.

“Jim came to diagnose and repair exhaust fan problem in bathroom. Turns out fan was not venting out appropriately. Jim hits the โ€œ10 out of 10โ€ score on all fronts! Knowledgeable, skillful, professional. Took the time to answer all of my questions. Neat and clean. Thank you Mason Pro Services for sending Jim my way!”

- Beth D.

“Jim E arrived early in the schedule window, nice. After a walk through addressing access Jim went right to work. Going over the compressor outside. Then took a look at the thermostat that I wanted to replace with a programable. After talking through his recommendations of what it would take to maintenance a 20 year old unit I decided that I wanted to think about installing new unit in the near future. Gotta look at finances ๐Ÿ˜”

- John R.

“Mason Pro Services didn't just go above and beyond, they exceeded my expectations, and blew me away with phenomenal customer service, a friendly and knowledgeable technician, and prompt service.

We found out we had a gas leak in our furnace, which is scary enough as is. Then add in that we have an infant. So the thought of having an infant and no heat is even worse. They were able to get me in that day, and my proposal was in my email by the time I woke up.

This is the BEST customer service I have seen in YEARS!!!! If I could I'd give them 20 gold stars!”

- Brittany H.

“John and Jeff were on time. They immediately talked about what was to be done and got to it. They minimized mess and cleaned up after. Did a great job and their work was excellent.”

- John R.

“The Mason Pro took the time to answer my questions and suggested possible solutions. He was helpful and knowledgeable.”

- Cathy T.

“Our tech Christian was awesome – very professional, not condescending (which we have dealt with before from other companies), and he fixed our problem quickly. Would request him for other future electrical issues with out hesitation.”

- K C.

“I had a great experience with the techs that came out to install my new Trane unit. They were punctual, thorough, and professional in every aspect of the job. Not only did they do the minimal in getting my system set-up, but they also took the time to inspect anything not included in the install such as the duct work and drain pipe and made sure that anything that could be improved would be so that I would be totally satisfied with my new unit. To finish, they even spent time making sure my thermostat was configured with my new system and fully set-up to take full advantage of the 2-stage. I'm extremely satisfied with Mason Pro Services and will highly recommend them to others.”

- Jonathan D.

“We love Joe Calo! He has been our Comfort Consultant since we moved to Sun Lakes 9 years ago. Thank you Joe and Mason Pro Services. Our go to for heating/cooling, plumbing and electrical.”

- Pam M.

“It was a lucky day for us when we contracted with Mason. Our Trane A/C decided to malfunction leaving us with no air smack dab in the middle of an Arizona summer. Through our friend Jim E. (a Mason employee) we made the call, met with the greatest sales rep Joe Calo and within 24 hrs the ball was rolling to proceed with a new Trane system. Installation was immediate, the system was in stock & our install team (Ron, Riley & Frederick) worked tirelessly, professionally & courteously to get the job done. Mason is a customer-centric organization which operates like a well-oiled machine. Our 1-week followup was handled skillfully by Dion & Jessie who know more about A/C than anyone could fathom. Warranty plans are phenomenal, office staff was efficient and we thank Mr. Mason for the high standards he has instilled in his team. Certainly, entrusting Mason Pro Services, was the best decision.”

- Andi & Mark M.

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Call us at (602) 680-5086!