Why Take the Risk? The Dangers of Buying an AC Online
The thought of buying a new, efficient air conditioning system can be incredibly tempting as the Arizona sun blazes overhead.
Shopping for it online may be equally appealing. Internet stores may seem more accessible than a professional HVAC consultation, but while you gain convenience, you lose expertise.
At Mason Pro Services, we believe you deserve better.
In today’s digital age, selecting and purchasing a central air conditioning system through the Internet may seem natural. After all, you can buy almost anything online—from appliances to food to cars.
But consider a few pitfalls before you “add to cart” online. When it comes to something as crucial and complex as your home’s cooling system, hitting “buy now” on a website might lead to more frustration headaches than cool air.
Professional AC Advice in Greater Phoenix
At Mason Pro Services, everything we do is about keeping our customers comfortable and saving them money in the long run. That is why we are shedding some light on the potential problems of purchasing AC systems online.
Unlike buying a new TV or refrigerator that you simply plug in, an air conditioning system is a carefully engineered network of components that requires professional installation and precise sizing. Failing to size your AC unit correctly can lead to problems.
Focusing on the outdoor unit without taking into account other system components, such as the indoor air handler, refrigerant lines, and ductwork can lead to buyer’s remorse.
AC Sizing is a Science
One of the biggest dangers of buying an AC system online is getting the wrong size for your home.
HVAC sizing is not a guessing game. It involves a detailed calculation taking into account factors like your home’s square footage, insulation levels, window efficiency, sun exposure, and even the number of occupants. It is not as simple as using your existing AC system as a sizing guide.
Air conditioning technology has advanced significantly since you bought your current system 15 or 20 years ago. Today’s 4-ton AC unit may have different cooling capacities and efficiency ratings compared to older models.
If you buy an undersized unit, it will struggle to cool your home during peak summer months, leading to longer cycles and higher energy bills. An oversized until will cycle on and off too frequently, which results in poor humidity control, temperature swings, and unnecessary wear.
Air conditioning accounts for approximately 19 percent of electricity consumption in U.S. homes, according to the U.S. Energy Information Administration (EIA). You want to be sure your air conditioning system is correctly sized and installed.
Convenient, Personalized AC Services
Online listings often lack the detailed information and personalized advice you would receive from a local HVAC professional. Handling returns and exchanges for damaged goods or an incorrectly sized component can be physically taxing and time-consuming.
When you schedule a consultation with Mason Pro Services, one of our professionals will perform a thorough load calculation to determine the precise cooling capacity your home needs.
Your AC Is Part of a System
AC components work together as a cohesive unit. Buying them separately online increases the risk of purchasing mismatched parts that are incompatible, leading to performance issues and potential damage.
For example, the correct length and diameter of the refrigerant lines are critical for optimal performance and efficiency. If you size or install them incorrectly, you may experience pressure drops, reduced cooling capacity, and system failure.
You are on your own when buying online. You decide the specifications you need and hope you get them right. You can seek advice from an installer, but an over-the-phone recommendation falls short of assessing your home.
Who Will Install Your AC?
A significant risk of buying an AC system online is the uncertainty surrounding installation and warranty. Who will install the unit? Will they be qualified and licensed? Will they stand behind their work if the equipment you bought online malfunctions? How will you address a warranty claim with an online store?
Reputable HVAC companies may not install equipment purchased elsewhere because of liability concerns and the potential for compatibility issues. If you find an installer, they might not be familiar with the specific brand or model you bought, install it incorrectly, and void the manufacturer warranty.
Mason Pro Services Installation
When you buy your AC system through Mason Pro Services, you are not just buying equipment—you invest in a complete comfort solution. We provide expert consultation, accurate sizing, professional installation, and comprehensive warranties on both the equipment and our workmanship.
Our support does not end at the installation. We offer several financing options if you prefer to pay for your new system over time, and our Mason Value Plan can keep annual tune-ups on track. Our service plan includes a multi-point inspection, component cleaning, and many other benefits.
You gain peace of mind knowing your comfort is in the hands of experienced professionals who stand behind their work.
Schedule an AC Consultation Today!
Why risk your comfort with an online purchase when Mason Pro Services can tailor a new air conditioning system to your Mesa home? Skip the online guesswork and let our experts provide a solution you can trust. Call us at 480-359-3528 or request service online.