Archives: Reviews
“Jim came to diagnose and repair exhaust fan problem in bathroom. Turns out fan was not venting out appropriately. Jim hits the “10 out of 10” score on all fronts! Knowledgeable, skillful, professional. Took the time to answer all of my questions. Neat and clean. Thank you Mason Pro Services for sending Jim my way!”
“Jim E arrived early in the schedule window, nice. After a walk through addressing access Jim went right to work. Going over the compressor outside. Then took a look at the thermostat that I wanted to replace with a programable. After talking through his recommendations of what it would take to maintenance a 20 year old unit I decided that I wanted to think about installing new unit in the near future. Gotta look at finances 😁”
“Mason Pro Services didn't just go above and beyond, they exceeded my expectations, and blew me away with phenomenal customer service, a friendly and knowledgeable technician, and prompt service.
We found out we had a gas leak in our furnace, which is scary enough as is. Then add in that we have an infant. So the thought of having an infant and no heat is even worse. They were able to get me in that day, and my proposal was in my email by the time I woke up.
This is the BEST customer service I have seen in YEARS!!!! If I could I'd give them 20 gold stars!”