“AC died during high temps. Senior Service Tech, Jim, arrived and literally saved the day. He took one look, saw the problem, explained what he was going to do and why, and did it. He was courteous, friendly, and didn’t waste any time. The call center crew were equally caring in helping me get the right person to do the job. Hats off to Jim and Amy. Five stars to each of you. Thank you!!”

– Sandra J.