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Air Conditioner Maintenance in Scottsdale, AZ 85255

April 4, 2023

“Jim was extremely pleasant and checked my entire system. He provided some recommendations on things I could do to improve my system, but was not pushy in anyway. Very good experience!!!”

– Brian C.
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2200 N Arizona Ave #18 · Chandler, AZ 85225

105041 Residential AC
105042 Commercial AC
331228 Electrical
331897 Plumbing

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(602) 680-5086

Google Rating
4.8
Based on 700 reviews
Mason Pro Services
Mason Pro Services
4.8
review us onSee all reviews
Rob M
Rob M
1701455709
I have used Mason twice now and have had great service. They come out take care of your issue and don't try to oversell you on things you don't need. Aaron and Miguel were very professional and very friendly
Barbara Arroyo
Barbara Arroyo
1701392611
Karate Mike was outstanding! Very professional, very knowledgeable, and extremely polite!I would highly recommend Mason Pro Services to all my family and friends!Thank you so much!!!!!
Dan Dopudja
Dan Dopudja
1701382793
Michael Wentling
Michael Wentling
1701381926
On time clear about what was going to be done and costs performed with professionalism
jeff yin
jeff yin
1701224326
Jeff arrived on time. He was courteous and quickly completed the assignment. In addition, he was also able to troubleshoot and fix some issues not previously identified.
Peter Miller
Peter Miller
1701223146
John Aroikat...Professional. Hard workingWas pleased with his work.
Nina-Jo Murray
Nina-Jo Murray
1701126828
Rick Webb
Rick Webb
1701124837
Christian was early not late which is exactly what I expect. I had two other companies that gave me a range from 12-4 and none of them showed up. I was checked pricing ahead of time and Christian gave me a fair and competitive price! I asked him if he could install today and said no problem. A few hrs later my Tesla was being charged from the convenience of my home. Thank you for your professionalism. Rick
Steven Cox
Steven Cox
1700926125
Mike explained every detail of my water softener installation and gave A+ service the entire time. Highly recommend him and Mason Mechanical to anyone!
Dylan Waters
Dylan Waters
1700598681
Challen Hansen Was awesome to deal with. Super professional and friendly. He helped me understand what options I had and did not make me feel pressured to make a decision or spend more than I wanted/needed to.The service was great too! Fixed my issues super quick and they even came back twice to make sure it was working correctly after a few days.Couldn’t recommend them enough!
Laura Bogen
Laura Bogen
1700274405
I called Mason Pro Services to have our cast iron pipes camera inspected after getting several opinions. David came out, located the problem, cleared the pipe, and told us that what we had been told was a huge problem was in fact quite fixable. Mason saved us $18,000 in one visit (based on another plumber’s “solution”and estimate). They absolutely have the experience and the integrity I wish all contractors had. I am so happy and relieved to have found Mason Pro Services.
Gary Gavlick
Gary Gavlick
1700177150
David is very knowledgeable and professional. Mason Pro was quick to schedule a visit. Their investigation of my problem seemed very thorough. David is proactive in his solutions.
David Lowe
David Lowe
1699914629
Beth Woolway
Beth Woolway
1699737468
ER shower faucet issues. Thx
Juju P
Juju P
1699577475
Judith Hofrichter
Judith Hofrichter
1699575720
Richard Corlett
Richard Corlett
1699389549
Christian was great when he came out to give me an estimate. Price a little bit high for me, but that may be because of some of the difficulty im tracking where some of the mystery wall switches to who knows where
Rick Gressel
Rick Gressel
1699373466
Travis was very kind and considerate, worked expeditiously and effeciently.
David Bass
David Bass
1699298516
Today was a 6 month check up on my new a/c system I purchased in May 2023. The process couldn't have been better. My technician was John and he answered any all questions I hadExplained in detail exactly what he was going to do. Very professional and I will ask for him on my scheduled 1year check up. Mason he's a keeper.
guatehikes
guatehikes
1699282207
The service tech Aaron explained very well what was going on and the choices I have to solve it.
Jill Boyle
Jill Boyle
1698873494
Over 10 years with Mason ...Always professional, helpful,knowledgeable staff plumbing and A/C maintenance and repair. Timely too. You get what you pay for and they are always incredible.
Carl Kuhn
Carl Kuhn
1698864683
Mason pro services is exactly that….a pro service experience. They always go above and beyond.
Fred Jackson
Fred Jackson
1698367330
Mason straightened out a failed HVAC install done by the HVAC subcontractor hired by the general contractor in our new home. After we determined to give up on the original firm, we called several firms recommended by Lennox. To our surprise, two of them declined to get involved. Mason immediately scheduled us with an experienced tech who assessed the situation and redid the communications among the components (involving a Lennox heat pump and humidifier/ventilator from Aprilaire).We now have all of our system under control and reporting through our Lennox controls and thermostat. It simplifies our system and gives us confidence that we are getting the best performance. Mason made this possible, plus they are reliable and their techs and office staff are very professional. We can't recommend them strongly enough, particularly for a new system with all the bells an whistles.
patricia anglin
patricia anglin
1698336094
It was easy to get an appt and I liked that it was the same young man to change filters as last time they serviced the osmosis. He was very professional.
Aly Andrade
Aly Andrade
1697587380
Kelly Franklin
Kelly Franklin
1697584034
We have used this Company twice and they have been great. Super accommodating to our schedule and great at communication. They work hard to find ways to save you money which I appreciate it. I highly recommend this group.
Carol Stoudt
Carol Stoudt
1697485942
Used this company for several years. Very pleased with workmanship, promptness, respect. Highly recommend them.
randy joplin
randy joplin
1697140029
Electrician Diontae came to our house for an issue with our Ring doorbell. He sorted out a complicated problem and did an excellent job. Very personable and knowledgeable. I would certainly recommend Mason Pro Services and definately get Diontae for electrical issues.
Amber McCutchan
Amber McCutchan
1696898738
Tristen came to look at my AC. I had a 20 year old unit that had finally died. He looked to see what it would take to get it running. After further discussion, I decided to proceed with a replacement. Tristen got in contact with his office and set up an appointment with sales. He also went above and beyond to ensure that my house would remain cool until the new unit can be installed. I was blown away by his generosity and that of the company. I can not say enough good things about them thus far (install is in a day from now)! Thank you so much!
Rick Carter
Rick Carter
1696887975
Dominique Arcas
Dominique Arcas
1696865384
Good customer service and service, thank you 😊
Tony Evans
Tony Evans
1696802472
Very professional and responsive. Excellent quality of work
Christopher Wheeler
Christopher Wheeler
1696639980
Mason was a great experience. I had a hot water heater replacement. The mechanic Steven was professional and thorough. I really appreciate a service company that focuses on value of their services and not contracts.
Kathy collins
Kathy collins
1696443433
Replaced pluming fitting that was compromised by tree roots in great roomand had to go through concrete and dig hole in dirt. Walked me through process and tried to minimize disruption (a very messy job) to household. System works great now. Very professional. Great camera job by David Johnson locating where issue was located thereby minimizing disrupted area. Repacking and cleanup by Mack Johnson was great.
carl eiesland
carl eiesland
1696370038
Tristan did an excellent job.
Yang L
Yang L
1696295131
My water heater broke in the morning. I called at 9, Tony showed up at 1pm and everything was done by 3:40pm. Tony was knowledgeable, kind, and easy to work with. Highly recommended.
R H
R H
1696276699
He did a wonderful job removing and replacing our kitchen faucet and garbage disposal. He was on time, friendly and very efficient with his job. Well done!
Elisa Magee
Elisa Magee
1696034188
Mason Pro Services has an A+ Better Business Bureau rating and their service was excellent. I had multiple jobs completed over the course of two days with Christian present both days. Jobs included: removal of garage ceiling lights and new CAM lights installed, cable installed in a new drop, new utility room light, adding anew outlet in garage, and moved an outdoor switch to new location. Jeff attended the second day. Both men were professional, answered questions, and attended to providing quality customer service. I would highly recommend them.
Phyllis Nielsen
Phyllis Nielsen
1695776470
The technician put in the extra effort to solve the problem the same day.
Bob Considine
Bob Considine
1695746291
Help with my pluming issue very helpful
Cassedy Davis
Cassedy Davis
1695609052
Chris Banes
Chris Banes
1695439076
Deke Tenney
Deke Tenney
1695340640
Mason Pro Services is always there for us in our hour of need. They go the extra mile for their customers. Because we had to wait a few days for a fan motor to come in, they hooked up a portable a/c unit to help keep my family cool. Thanks again!
Deanna Anderson
Deanna Anderson
1695338624
Joshua Colbert
Joshua Colbert
1695318566
Great service and communication! Thank you.
Beth Smith
Beth Smith
1695147178
Multiple visits, ended in a broken ac for weeks, and over charged compared to other companies. I used to recommend this company to friends, but now I will never be back and will no longer recommend. They keep wanting reviews to be submitted and I didn't want to write one, but I'm tired of being asked, so here it is!
Cathy Barto
Cathy Barto
1694998300
Bob Ratkovich
Bob Ratkovich
1694906262
Jim Emmons is very knowledgeable and professional.
Deborah O'Flanagan
Deborah O'Flanagan
1694825492
I wanted to take a minute to add to my 5 star review after my experience with one of Mason's techs, Tristin, a couple of weeks ago. I've used Mason for about 20 years so I've met with quite a few techs over the years and always had a good experience with all of them. This time, Tristin came out to help me reconnect my T-stat and do a diagnostic check of my HVAC system. He was terrific in all aspects. he took the time to learn about the problem, spent the time to troubleshoot the problem and investigate various options to resolve. He was always pleasant and professional. At no time did he show any impatience at the time it was taking to work to correct the problem and didn't leave until he had completed the reconnection and thoroughly completed his diagnostic check -- then he was good enough to replace a hard to reach return filter for me. Definitely 5-star service!
lo lo
lo lo
1694656167
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