Heat Pumps

Heat Pump service.
Heat Pump service.

Heat pumps are the multitaskers of the heating, ventilation, and air conditioning (HVAC) world. You maintain one piece of equipment rather than two for your Chandler home’s heating and cooling.

Heat pumps run on electricity, making them a greener alternative to a gas-burning appliance. Plus, your Arizona heat pump could qualify for an installation tax credit and help keep even more money in your pocket! ENERGY STAR® certified heat pumps offer a $300 tax credit.

Mason Pro Services is a trusted name in Chandler, AZ, and surrounding areas for providing top-notch HVAC, plumbing, and electrical services. Call us today for a free consultation about your next project.

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Why Get a Heat Pump in Chandler?

Instead of generating energy, heat pumps transfer it. They absorb the heat inside your home in the summer and transfer it outdoors exactly like an air conditioning unit.

When the weather gets cold your Chandler heat pump now extracts heat from the outdoor air and transfers it into your home.

High-efficiency heat pumps are well-suited to the Arizona climate. They work with or without air ducts, giving Chandler customers plenty of options for home remodeling or retrofits.

Here are a few other advantages heat pumps offer:

  • You can choose between air-source or water-source heat pumps.
  • Lower your home’s carbon footprint.
  • Easy to install and maintain.
  • Multiple air handlers allow you to create a zone control system.
  • Balances humidity to support your indoor air quality (IAQ).
  • Operates quietly

Call Mason Pro Services for a free consultation. Our NATE-certified technicians have been helping customers with their HVAC projects Chandler since 1993.

Heat Pump Installation and Replacement

Want to enjoy a more energy-efficient and environmentally friendly home? Call our Mason Pro Services experts and get started with your heat pump installation.

We recommend you begin budgeting for a replacement heat pump at 10 years. Our licensed professionals take all the accurate load calculations to fit your home with the right heat pump equipment so that you enjoy the most comfort for years to come. Read our customer Google and Yelp reviews and you’ll be confident you called the right HVAC company!

What Does SEER Mean?

SEER stands for Seasonal Energy Efficiency Ratio and is used to indicate how efficiently a heat pump or air conditioner produces cool air. It is a ratio that measures a unit’s output over the cooling season compared to the amount of electricity it uses. The higher the SEER rating, the more efficient the cooling system. That translates into higher cost savings for you.

What’s the difference between SEER and SEER2?

Manufacturers have redesigned heat pumps and air conditioners to meet the U.S. Department of Energy’s (DOE) new efficiency standards, referred to as SEER2. The updated testing procedure more accurately reflects real-world conditions for HVAC systems by changing the static pressure used in the testing lab by up to five times.

All new heat pumps and air conditioners sold and installed after January 1, 2023, must meet these new requirements.

What’s the SEER2 minimum rating in Arizona?

As of January 1, 2023, residential central air conditioner purchases and installations in Arizona and other Southwest states must have a residential air conditioning unit SEER2 rating of 14.3, which equates to a SEER rating of 15.

What SEER2 rating qualifies for tax credits in 2023?

  • Split air conditioner systems must have a Seasonal Energy Efficiency Rating 2 (SEER2) of 16 or more. All packaged systems with ENERGY STAR® certification are eligible.
  • Air Conditioners—Tax credit capped at $600
  • Heat Pumps—Tax credit capped at $2,000

What is a good SEER2 rating for a heat pump?

Heat pumps in Arizona spend most of their time in air conditioning mode. That means you want to invest in a high-efficiency model that can tackle the 100-degree plus temperatures that we regularly have in the Valley.

New residential heat pumps must have a SEER2 of 14.3 or higher in all regions of the country. Mason Pro Services recommends installing an air-source heat pump with a SEER2 rating of 16 or higher. These high-efficiency models use less energy, making them more eco-friendly than standard HVAC equipment. Plus, you’re electric bill will thank you. 

Find out how purchasing a new high-efficiency heat pump could qualify for a $2,000 credit under the Inflation Reduction Act IRA). Now is a great time to Go with the PROs and make the switch to high-efficiency HVAC equipment!

Heat Pump Repairs

Though you may keep up with routine professional heat pump maintenance visits, problems can still develop. When they do, know you can turn to our Mason Pro Services professionals for the repair. We offer emergency services and can get your system running properly again.

Some signs that could warrant a call to our professionals for a repair include:

  • Unusual sounds coming from your outdoor or indoor unit
  • Loose or damaged components
  • Short heating and cooling cycles, otherwise known as short-cycling
  • Poor heating or cooling output
  • Compressor issues
  • A refrigerant leak
  • An unexplained increase in your electric bill
  • Inability to switch between heating and cooling mode
  • Restricted or poor airflow

Tired of repairing your aging heat pump? Check out our convenient financing options and upgrade to a new system that will keep you comfortable for years to come.

Heat Pump Maintenance

Think about how much money you spend on HVAC equipment—join our Mason Value Plan and protect that investment for the life of the equipment.

Our plan includes annual tune-ups and inspections, discounts on repairs, priority service, and many other great incentives as a member!

Leave the maintenance to our professionals. We’ll spot any minor issue before it turns into a costly repair. Plus, we’ll help you find ways to lower your energy bills. You can rest at ease knowing your equipment is operating safely and smoothly.

What Is a Dual-Fuel System?

A dual-fuel system is considered a hybrid system—it involves pairing a heat pump with a gas furnace. You can keep your furnace, install a heat pump, and decide which to use depending on the weather in the winter.

You still save on energy costs because those super cold nights here in Arizona are few and far between! Your heat pump will do just fine in the winter for the most part. But on those rare chilly days, you’ll still have a furnace to fire up and keep you cozy.

Call Our Heat Pump Experts

Mason Pro Services knows all about heat pumps and how to maintain them here in Chandler, AZ. Go with the PROS and call our experts today at (602) 680-5086 or request service online.

“Mason Pro came and installed a new high efficiency Trane XV System in the house. The closet space was tight, but they knew what they were doing and got it in and it looks great! The techs were friendly and did a clean job! I recommend them to anyone who wants real professionals working at their house.”
- Mikelle M.

“Mason Pro came and installed a new high efficiency Trane XV System in the house. The closet space was tight, but they knew what they were doing and got it in and it looks great! The techs were friendly and did a clean job! I recommend them to anyone who wants real professionals working at their house.”

- Mikelle M.

“Experenced a problem with our heat pump during a week of unseasonably cold weather, called Mason Pro Services and within hours a technician (John) arrived. I explained the problem, he performed some diagnostic tests and located the problem, explained it that it was a wiring issue, fixed it at a reasonable cost. He was knowledgable, polite and professional and solved the problem. We will definitely call Mason Pro the next time we need service or repair.”

- John H.

“Jim has handled my a/c maintenance for a couple of years now, and he’s always professional, polite, and in a good mood…even when he is working outside in the summer. When my unit couldn’t keep up with the thermostat due to a leaky condenser coil, he made sure that I stayed cool while a new coil was ordered, did the replacement w/in 10 days, and helped another technician learn the process…all with a smile on his face. Thank you Jim, and Mason Pro, for being a terrific partner for my a/c needs.”

- Darcy S.

“Bryan was the person that always comes in for maintenance of our AC unit. This time he also came in to replaced the contactor for the condenser. He did a wonderful job, was very quick and efficient.”

- Richard K.

“Friendly and efficient staff. Lots of notifications and reminders of service date/time and when tech is en route. Alfredo, the technician, was very knowledgeable and helpful. Have been using Mason Pro Services for 11 years and will continue to do so.”

- Kathryn P.

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend Mason to everyone.”

- Patricia W.

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend using Mason to everyone.”

- Patricia W.

“Jim E arrived early in the schedule window, nice. After a walk through addressing access Jim went right to work. Going over the compressor outside. Then took a look at the thermostat that I wanted to replace with a programable. After talking through his recommendations of what it would take to maintenance a 20 year old unit I decided that I wanted to think about installing new unit in the near future. Gotta look at finances 😁”

- John R.

Need Heat Pump Service?

Go with the PROS at Mason Pro Services.

Call us at (602) 680-5086!