Testimonials Articles
“Quentin was very respectful, knowledgeable, and thorough. He took the time to educate me whenever I asked a question and even pointed out a few “Good-to-know’s” that every homeowner should be aware of. Quentin was definitely a positive in a day full of negatives. Thank you Quentin!”
Continue Reading“I called in the morning and had a new water heater by mid-day…Stevie was excellent!”
Continue Reading“Excellent service provided by Mason Pro Services. Quentin Davis was very knowledgeable and professional. Treated us very respectfully. We had previously called another company who had excellent rating since our Thermostat was not working. They installed new one during summer so it was set on cold and it was working fine. During winter we try…
Continue Reading“Aaron was at my home today to perform annual maintenance on my hot water heater (the one he installed a few years ago). He is an expert plumber and as always, completed the work quickly and thoroughly. He has done multiple jobs for me over the years. I always request him, if he’s available.”
Continue Reading“Jim knows his business”
Continue Reading“Mike Clifford is terrific. Knowledgeable, with good communication skills & very efficient. This is his 3rd visit to our home which we have now occupied for 15 months.”
Continue Reading“Friendly and efficient staff. Lots of notifications and reminders of service date/time and when tech is en route. Alfredo, the technician, was very knowledgeable and helpful. Have been using Mason Pro Services for 11 years and will continue to do so.”
Continue Reading“Both Jeff and Hunter were outstanding in handling our electrical emergency. I can’t say enough of how they approached the situation. Great guys.”
Continue Reading“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend Mason to everyone.”
Continue Reading“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend using Mason to everyone.”
Continue Reading“We highly recommend Mason Pro Services! We needed a new heating air conditioning unit so we immediately called Mason Pro Services as we had used them in the past and knew they were an honest, efficient company with an A+ rating with BBB. We requested that Challen come to our home to help us decide…
Continue Reading“Bryan was at the start of the time frame. He told me all the work to be done, problems he found and went over the final bill asking if I had any questions. Bryan was helpful and professional on all matters of the maintenance visit.”
Continue Reading“Jim came to diagnose and repair exhaust fan problem in bathroom. Turns out fan was not venting out appropriately. Jim hits the “10 out of 10” score on all fronts! Knowledgeable, skillful, professional. Took the time to answer all of my questions. Neat and clean. Thank you Mason Pro Services for sending Jim my way!”
Continue Reading“Jim E arrived early in the schedule window, nice. After a walk through addressing access Jim went right to work. Going over the compressor outside. Then took a look at the thermostat that I wanted to replace with a programable. After talking through his recommendations of what it would take to maintenance a 20 year…
Continue Reading“Mason Pro Services didn't just go above and beyond, they exceeded my expectations, and blew me away with phenomenal customer service, a friendly and knowledgeable technician, and prompt service. We found out we had a gas leak in our furnace, which is scary enough as is. Then add in that we have an infant. So…
Continue Reading“John and Jeff were on time. They immediately talked about what was to be done and got to it. They minimized mess and cleaned up after. Did a great job and their work was excellent.”
Continue Reading“The Mason Pro took the time to answer my questions and suggested possible solutions. He was helpful and knowledgeable.”
Continue Reading“Our tech Christian was awesome – very professional, not condescending (which we have dealt with before from other companies), and he fixed our problem quickly. Would request him for other future electrical issues with out hesitation.”
Continue Reading“I had a great experience with the techs that came out to install my new Trane unit. They were punctual, thorough, and professional in every aspect of the job. Not only did they do the minimal in getting my system set-up, but they also took the time to inspect anything not included in the install…
Continue Reading“We love Joe Calo! He has been our Comfort Consultant since we moved to Sun Lakes 9 years ago. Thank you Joe and Mason Pro Services. Our go to for heating/cooling, plumbing and electrical.”
Continue Reading“It was a lucky day for us when we contracted with Mason. Our Trane A/C decided to malfunction leaving us with no air smack dab in the middle of an Arizona summer. Through our friend Jim E. (a Mason employee) we made the call, met with the greatest sales rep Joe Calo and within 24…
Continue Reading“I called early morning with a water main break, so no water. They told me that they don’t have anyone available until afternoon but they would try to move some things around. Within 5 minutes, I get a call back, David is on his way and will be there in 30 min. David shows up…
Continue Reading“Installed new outdoor fan and light fixture. Very knowledgeable, professional, and work area was well cleaned when they left. Would definitely recommend!”
Continue Reading“So glad we chose Mason Pro Services . Jim E is awesome. Very professional, explained items in detail I could understand. Will definitely be using Mason again!”
Continue Reading“I took my chances and Googled a sewer jetting company and Mason Pro Services popped up. I gave them a call and within moments David was scheduled to go out! David performed professionally and quickly, keeping me in the loop at all times, and even provided photos of the sewer line issues! The ladies in…
Continue Reading“Jim Emmons earns 10 out of 10. He performed maintenance cleaning & technical service on two Trane units. He answered every question helpfully. I enjoyed speaking with him. He has been doing this got 34 years and has kept up with technology! I will ask to have him assigned to my home in the future!…
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