“We highly recommend Mason Pro Services! We needed a new heating air conditioning unit so we immediately called Mason Pro Services as we had used them in the past and knew they were an honest, efficient company with an A+ rating with BBB. We requested that Challen come to our home to help us decide exactly what we should get. He is great to work with as he is friendly, professional, knowledgeable, and doesn’t try to push you into something more expensive. He thoroughly measured and looked at our whole situation. He noticed that we had replaced our windows with ones that were more effective at keeping the heat and cold out, and that from his measurements, we would need only a 4 ton unit, not the 5 ton we had previously.
The new unit was put in by a great crew Garret and Rayshawn who were very friendly, efficient, cleaned everything up and soon had the new unit working perfectly. Dion came a few days later to made sure everything was still working correctly and to train us on the new thermostats. Challen stopped by both times to make sure we were happy with every thing. We were very pleased with everyone’s work and highly recommend them for HVAC systems and also plumbing as we recently used them for a hot water heater!”