“It was a lucky day for us when we contracted with Mason. Our Trane A/C decided to malfunction leaving us with no air smack dab in the middle of an Arizona summer. Through our friend Jim E. (a Mason employee) we made the call, met with the greatest sales rep Joe Calo and within 24 hrs the ball was rolling to proceed with a new Trane system. Installation was immediate, the system was in stock & our install team (Ron, Riley & Frederick) worked tirelessly, professionally & courteously to get the job done. Mason is a customer-centric organization which operates like a well-oiled machine. Our 1-week followup was handled skillfully by Dion & Jessie who know more about A/C than anyone could fathom. Warranty plans are phenomenal, office staff was efficient and we thank Mr. Mason for the high standards he has instilled in his team. Certainly, entrusting Mason Pro Services, was the best decision.”
– Andi & Mark M.