K MASON 4341 K 01 v2

How to Choose the Right HVAC Company

There’s no denying the importance of heating or air conditioning when you notice the weather changing, either dipping into the low temperatures or starting to creep into the warmer temperatures.

In Arizona, heat waves happen before many even realize they’re coming and nothing makes hot weather worse than a broken air conditioning unit.

What do you do when you notice your HVAC unit giving up? Choose an HVAC company, the right one that can solve your problems quickly and accurately. There’s enough to sweat over when the temperate reaches up into the triple digits, choosing the right HVAC company shouldn’t add to your stress. In fact, finding someone to handle all of your HVAC needs has never been easier.

Ask for Referrals

Never underestimate the power a word-of-mouth referral has in new and repeat business. Ask people you trust and whose opinion you genuinely value, such as family members, close friends, or coworkers, who they lean on for their HVAC concerns. Chances are they won’t beat around the bush in relaying their own personal experiences with local HVAC companies. By hearing their stories, you can determine what qualities are most important for your personal situation. This is a great place to start building a list of potential companies worth more in-depth research.

Online Reviews

Don’t hesitate to look up HVAC companies online using a search engine. The results can help narrow your list even further by reading what other, non-biased customers have said regarding their experience. It’s no secret most people feel braver behind the anonymity of their screens, which may lead to a more candid review than one you would receive face-to-face. Weigh the pros and cons from online search results with those you’ve gathered from personal referrals, crossing off any from your list that don’t seem to fit your personal needs.

Verify Licensing and Certifications

It’s important to know a little about the background of a company before you invite them to your home. Once you’ve narrowed down your list to a select few reputable HVAC companies, research the specific licensing and certifications required by your state to ensure the company you’re considering meets all guidelines and requirements necessary. Furthermore, verify each HVAC company is insured. Nothing is worse than a broken HVAC unit, except unnecessary out-of-pocket expenses and a giant waste of time that still leaves you with a broken HVAC unit. Diving into some general research could be the difference between staying cool, calm, and collected or getting fired up.

Reach Out

Once your list has a top three, reach out to each of them. Call or visit their office to ask any questions you’ve thought of along the way. Don’t feel bad letting them know you’re shopping around for the best HVAC company in the area and they came up in your search. Explain the issues you’re having with your current HVAC unit and ask what the best route of resolution would be to have your home up and running again. Ask about time frames and get a gauge for their sense of urgency. Any HVAC company that values their customers and the care they provide will completely understand your call.

Now It’s Time to Choose

Once you’ve chosen the right HVAC company, your HVAC unit should be up and running in no time. If you’re in Arizona, the right HVAC company for you is Mason Mechanical Heating and Cooling. Don’t hesitate to reach out and ask us all of your questions. We strive to keep our customers for life!