Testimonials – Maintenance Articles

Air Conditioner Maintenance in Gilbert, AZ 85234

January 30, 2024

“John was really great! In addition to the service I asked him to open and jar and he was happy to help at no additional cost.”

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85202

December 15, 2023

“John was very professional yet friendly as well. Everything was explained. Great job”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85339

December 15, 2023

“Travis was great for service and my toddler grandchildren!”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85048

December 15, 2023

“I’m sold on Mason!”

Continue Reading

Air Conditioner Maintenance in Paradise Valley, AZ 85253

December 15, 2023

“Just a note to let you know how pleased I am with the service provided by John A. He definitely would rate a 5 on your scale with 5 being the highest. John is a valuable asset to your company because of his knowledge, dependability, customer oriented service, and expertise. He is the reason I…

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85208

December 15, 2023

“I enjoyed Mike working here yesterday. He was very efficient, personable, kind, gentle, and seemed efficient. Explained things well!”

Continue Reading

Air Conditioner Maintenance in Fountain Hills, AZ 85268

December 15, 2023

“HVAC tech Tristin was excellent. Tech explained everything very well and was courteous. The service could not have been better, it was all great.”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85383

December 15, 2023

“I wanted to say I’m not a person to do Google reviews, I don’t like doing that, but the tech who was here, Tristan, was great! Your guys are always great but he was even better. Like he was phenomenal and went out of his way. I mean he had a paint brush and he…

Continue Reading

Plumbing Maintenance in Ahwatukee, AZ 85048

August 14, 2023

“Great guy, personable and informative and a pleasure to have him here. Fixed my plugged sink quickly.”

Continue Reading

Electrical Maintenance in Mesa, AZ 85202

August 9, 2023

“Set an appointment yesterday 8/8 and Christian just finished up at 8/9. He was great and explained/answered every question I had. Finished up the project very quickly. Was on time within the appointment window and friendly/professional. Will be using Mason pro services if needed again because of Christian!”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85260

August 9, 2023

“This was our first service with you as our last company we were very loyal to for 16 yrs became disloyal to their customers, so we switched. Referred by our neighbor who has used you for years. Triston was very knowledgeable and we are very happy with the maintenance check. We have a new regular…

Continue Reading

Air Handlers Maintenance in Gilbert, AZ 85296

August 8, 2023

“The repair person is very knowledgeable and professional. He displayed strong people skills and was able to communicate in a professional and relatable way.”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85012

August 7, 2023

“Professional, friendly, and expedient. He went beyond to accommodate our family. Thank you!”

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85213

August 4, 2023

“Showed up on time, very considerate and knowledgeable. Very satisfied 😊”

Continue Reading

Air Conditioner Maintenance in Chandler, AZ 85224

August 3, 2023

“Great service, on time and the technician was very helpful and polite.”

Continue Reading

Tankless Water Heater Maintenance in Mesa, AZ 85212

July 16, 2023

“Just wanted to say how pleased we have been with Aaron. This was his second visit to our home, he installed our tankless water heater and then returned to do scheduled maintenance. He is very knowledgeable and professional. Thank you for hiring such amazing technicians.”

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85215

July 7, 2023

“As consistently excellent service, a very knowledgeable service technician who took his time to correct the issue”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85260

June 9, 2023

“Friendly, on time, helpful, knowledgeable”

Continue Reading

Electrical Maintenance in Mesa, AZ 85209

June 5, 2023

“On time, friendly, knowledgeable, resolved problem quickly, I would call them again”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85048

May 30, 2023

“Absolutely the best service tech that I’ve ever had the opportunity to service my a/c ‘s. Polite, knowledgeable and well mannered. It was definitely a white glove service. I hope Mason Pro recognizes the treasure they employ . Couldn’t have been more pleased.”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85257

May 24, 2023

“Great company, Honest fair service! Will and have recommended to all my friends!”

Continue Reading

Air Conditioner Maintenance in Gilbert, AZ 85234

May 23, 2023

“Service tech did a great job”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85251

May 15, 2023

“Kirt was very personal and professional. He represents Mason well!”

Continue Reading

Air Conditioner Maintenance in Chandler, AZ 85225

May 3, 2023

“Alfredo took the time to explain everything to me. He did a great job.”

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85207

April 26, 2023

“There is a reason I continue to use Mason for all my AC maintenance and repair needs. The reason is the people, like Quentin who serviced our AC units today. Hard working, honest, attention to detail, great customer service with excellent knowledge of our AC units. He is just a great example of what I…

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 85202

April 25, 2023

“Wonderful service! The customer service team was transparent, quick to respond and friendly throughout the process. Dereck fixed our problem quickly and was incredibly kind in helping us navigate the AC related issues. We were very happy and will use the services again if needed.”

Continue Reading

Electrical Maintenance in Mesa, AZ 85204

April 24, 2023

“Jeff very knowledgeable. I appreciate his openness and willingness to answer my questions. He’s also very quick at completing the tasks at hand.”

Continue Reading

Air Conditioner Maintenance in Apache Junction, AZ 85118

April 24, 2023

“Derek & Mike, the techs from Mason did a good job. They were on time and did a thorough job. There was a complete report on our system when the completed their work.”

Continue Reading

Air Conditioner Maintenance in Chandler, AZ 85224

April 24, 2023

“Jim Emmons was very expert in analyzing and replacing a board which was a controller to refrigerant in the system. It is great to have the Trane air conditioner operational as we go in to the summer months!!!!!! Also everyone I have met from this company is very personable and easy to communicate with. Jim…

Continue Reading

Air Conditioner Maintenance in San Tan Valley, AZ 85142

April 21, 2023

“The technicians are always polite and don’t leave a mess.”

Continue Reading

Electrical Maintenance in Chandler, AZ 85249

April 21, 2023

“Jeff did an excellent job. He let me know when he expected to arrive, was polite and thorough. He made sure that the wiring issue I had was not impacting the the functionality of my AC unit. He answered my questions and offered follow-up information via the office. Jeff left a good impression of your…

Continue Reading

Gas Furnace Maintenance in Phoenix, AZ 85395

April 19, 2023

“Technician is always friendly, courteous, and very knowledgeable. He performed his job and then explained how everything was working. He recommended your service plan, which I’m thinking about.”

Continue Reading

Air Conditioner Maintenance in Mesa, AZ 95207

April 13, 2023

“Jim came out today to do our yearly inspection before it gets warm out. He was absolutely fabulous. Very knowledgeable, respectful, and kind. He answered all of our questions and concerns. I 100% recommend Mason Pro Services!”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85255

April 4, 2023

“Jim was extremely pleasant and checked my entire system. He provided some recommendations on things I could do to improve my system, but was not pushy in anyway. Very good experience!!!”

Continue Reading

Tankless Water Heater Maintenance in Chandler, AZ 85286

March 31, 2023

“Mack executed extremely well on the annual descaling of our tankless water heater.”

Continue Reading

Air Conditioner Maintenance in Phoenix, AZ 85037

March 24, 2023

“Quentin was very respectful, knowledgeable, and thorough. He took the time to educate me whenever I asked a question and even pointed out a few “Good-to-know’s” that every homeowner should be aware of. Quentin was definitely a positive in a day full of negatives. Thank you Quentin!”

Continue Reading

Water Heater Maintenance in Scottsdale, AZ 85260

March 14, 2023

“Aaron was at my home today to perform annual maintenance on my hot water heater (the one he installed a few years ago). He is an expert plumber and as always, completed the work quickly and thoroughly. He has done multiple jobs for me over the years. I always request him, if he’s available.”

Continue Reading

Air Conditioner Maintenance in Scottsdale, AZ 85258

March 14, 2023

“Jim knows his business”

Continue Reading

Heat Pump Maintenance in Phoenix, AZ 85085

March 13, 2023

“Friendly and efficient staff. Lots of notifications and reminders of service date/time and when tech is en route. Alfredo, the technician, was very knowledgeable and helpful. Have been using Mason Pro Services for 11 years and will continue to do so.”

Continue Reading

Heat Pump Maintenance in Mesa, AZ 85206

February 15, 2023

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend Mason to everyone.”

Continue Reading

Heat Pump Maintenance in Mesa, AZ 85206

February 14, 2023

“Every service person I have worked with at Mason has been excellent. They are pleasant, efficient, and courteous. I recommend using Mason to everyone.”

Continue Reading

Air Handlers Maintenance in Apache Junction, AZ 85120

February 13, 2023

“Bryan was at the start of the time frame. He told me all the work to be done, problems he found and went over the final bill asking if I had any questions. Bryan was helpful and professional on all matters of the maintenance visit.”

Continue Reading

Heat Pump Maintenance in Mesa, AZ 85209

January 16, 2023

“Jim E arrived early in the schedule window, nice. After a walk through addressing access Jim went right to work. Going over the compressor outside. Then took a look at the thermostat that I wanted to replace with a programable. After talking through his recommendations of what it would take to maintenance a 20 year…

Continue Reading

Electrical Maintenance in Mesa, AZ 85209

January 10, 2023

“John and Jeff were on time. They immediately talked about what was to be done and got to it. They minimized mess and cleaned up after. Did a great job and their work was excellent.”

Continue Reading

Plumbing Maintenance in Mesa, AZ 85204

January 7, 2023

“The Mason Pro took the time to answer my questions and suggested possible solutions. He was helpful and knowledgeable.”

Continue Reading

Air Conditioner Maintenance in Gilbert, AZ 85243

June 3, 2022

“So glad we chose Mason Pro Services . Jim E is awesome. Very professional, explained items in detail I could understand. Will definitely be using Mason again!”

Continue Reading

Air Conditioning Maintenance in Phoenix, AZ 85002

May 13, 2021

“Jim Emmons earns 10 out of 10. He performed maintenance cleaning & technical service on two Trane units. He answered every question helpfully. I enjoyed speaking with him. He has been doing this got 34 years and has kept up with technology! I will ask to have him assigned to my home in the future!…

Continue Reading

Need Service?

Go with the PROS at Mason Pro Services.

Call us at (602) 680-5086!